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Why Choose HostMagix™
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Choosing a host for your web site can be a frustrating process.
Naturally, you're looking for a host that combines all of the
right features for the right price. You're looking for a host
that respects you as a person, and will do everything possible
to make you happy. There's a million hosts out there... why
should you choose us?
Here are the key reasons for choosing HostMagix:
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| 1. | Commitment to customer
satisfaction.
Our number one goal is customer satisfaction. Our team
works together to make that possible. Whether it's walking you through a domain
transfer or account setup, or troubleshooting a difficult CGI script, we'll do
what it takes to keep you happy. We offer a complete online Knowledge Base,
documenting just about everything we offer. If you can't find it there, our
Customer Care team would be more than happy to help you. In addition, if you
ever encounter unsatisfactory customer service, please voice your complaints to
our group supervisor. We will always strive for the betterment of our primary
goal: true customer satisfaction. We understand that our true concern for our
clients is something that competitors are lacking. |
| 2. |
Full
Control.
You can manage all aspects of your account 24 hours a day, 7
days a week. By the click of a mouse, you can administer your disk storage,
email accounts, directories, cgi-bin, and all the special features that we offer
you. Some of such special features include your resource meter and site
statistics. You can even add additional features to your account
instantaneously, as you need them. You will never have to wait for us to add
things like additional email accounts, mailing lists, hit counters, or even
additional sub-domains! |
| 3. |
Feature-rich hosting
for a sensible price.
We don't claim to be the cheapest host around, and
we know we're not. However, we believe you get what you pay for. All of our
accounts come with a generous list of standard features, along with almost
infinite expandability, and service from our fast, caring, and professional
Customer Care team. |
| 4. |
Fast setup and
considerate billing.
We accept any credit or check card with the VISA,
MasterCard, Discover, or American Express logo. Using our secure server, you can
submit your confidential billing information to us without having to worry about
your details going astray. We use tried and true technologies, along with added
security measures, to keep your data safe. When you sign up, your account will
be created within the same day, allowing you to work right away (barring any
financial issues). We send you prompt notices for successful billing on your
card, when credit card is near expiration and as new orders are made -- all to
make billing as painless as possible for you. |
| 5. |
Low-Site:Server
ratio.
With high performance servers and a low site-to-server ratio, your
site will load fast even during peak usage. |
| 6. |
Connectivity.
Our servers are connected to multiple Internet
backbones, ensuring that our servers are in close proximity to you and your
visitors. Because we are connected directly to one of the largest backbones,
your website will always be available and fast for visitors to
visit. |
| 7. |
Reliable.
All
our servers and the components that make up our network are monitored 24 hours a
day, 365 days a year. In the event of an unscheduled outage, be it a component
failure, software crash or connectivity disruption, our monitoring system will
immediately notify an engineer. At the same time our systems will attempt to fix
the problem automatically, be it diverting our connectivity over a redundant
circuit or restarting a failed service. This pro-active monitoring allows us not
only to promise our customers up-time, but to also deliver on this promise.
Reliability doesn't stop there. We understand that it is crucial to only use
reliable and scaleable hardware which is why we only use the highest quality
servers for all Web and e-mail serving. Our network uptime has constantly been
above the industry margin with an aggregate monthly availability of
99.998%. |
| 8. |
Speed.
All of
our Web and e-mail servers utilise Intel® processing power and reliable, fast
hard drives for optimal performance. All Web servers are specifically configured
for Web hosting and interactive application performance and all data is carried
over our switched 100Mb internal network and delivered by Cisco® routers to the
Internet via redundant connectivity. |
| 9. |
Guarantee of
Satisfaction.
Our web hosting packages are provided on superior quality
servers. In fact, we're so confident of the quality of our packages, we offer a
30-day money back guarantee on all hosting purchases! On top of this we
guarantee 99.5% uptime, if your server goes down we'll be glad to credit
you. |
| 10. |
Honesty.
We have
no hidden charges whatsoever - what you see is what you pay. You should be aware
of very cheap or free services provided by other websites, chances are there
will be some untold hidden costs somewhere. Web space in particular could come
with pop-up adverts and the hosting company's own banners - not ideal for the
professional website you're looking for! |
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