HostMagix™
provides our clients with Web Hosting accounts that permit the
use of CGI files, PHP scripts, and other executable programs.
Because these scripts use much more system resources than
standard HTML pages, certain restrictions must be made governing
the use of such "active content" systems. We regret
that in many cases we are unable to determine what specific
script or application is causing the system resource over-run.
Under most circumstances, we are able to pin-point it to the
offending account on the system. The following rules apply to
all "active content" files as listed above:
- The script must use low system resources. Scripts that
consume a large amount of our RAM or processor will be
subject to immediate suspension until the owner can be
notified and an alternative solution is reached.
- Each user account may not use more than 20% of system
resources at any given time. If an account is consistently
using 20% or greater system resources, the account holder
will be warned and if no action is taken on behalf of the
account holder the account may be suspended.
- The scripts may not interact with any server configuration
or hardware. Accounts running these scripts are subject to
immediate account termination without refund.
- The script can not be used or referenced from any other
site not hosted by HostMagix™.
- The script must execute in a timely fashion. Any script
that uses the processor for more than a few milliseconds is
subject to removal.
- Any script that appears to be designed specifically to
attack or otherwise maliciously affect the server is
completely unacceptable, and if such scripts are found in
your account the account will be terminated immediately and
your actions will be reported to the proper local, state,
and federal authorities and legal action will be taken to
prosecute the account holder to the fullest extent of the
law by HostMagix™.
- Perl-based chat room scripts are strictly prohibited.
- Scripts that require high-bandwidth usage, such as non-Perl
chat room scripts or banner rotation scripts, will be
allowed to run only on our high-end accounts.
- Scripts must be kept secure. Unnecessary chmoding scripts
to 777 is a violation of this policy. Keeping scripts in a
publicly viewable directory (one without a index.html file)
is also in violation of this policy. NOTE: If a script will
NOT execute with a permission other than 777 (rarely the
case) you may contact customer care to get approval for the
script which will be given under most circumstances.
Any accounts with scripts found in violation of these policies
are subject to future scrutiny of all CGI, Perl, CFM, ASP, and
PHP scripts by our System Administrators. If a script is found
to be harmful to the system, it will be killed immediately and
the account locked down until the account owners have been
contacted. Malicious scripts are subject to immediate account
termination without refund of any pre-paid monies.
A Virtual Server is shared. As such, there are many accounts per
machine. In all fairness, HostMagix™ cannot allow one or two
clients to use all of the System resources on a shared machine
and have all other clients on the machine suffer because of it.
Excessive CPU usage by one or more clients causes extreme
slowness in all areas: FTP, Telnet, Web Sites and more. If the
CPU usage gets too far out of hand, all sites hosted on the
machine will return Errors and not be accessible in any way.
All accounts that are found to using excessive amounts of
system resources will receive an email warning from HostMagix™.
This warning will inform you that there is too much CGI running
and it will provide options for reducing the usage or upgrading
your server. If you do not reduce the usage within 24 hours of
the email being sent, your account will be cancelled.
