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| Web
Hosting Bargain |
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- 100MB Webspace
- 3GB Monthly Transfers
- PHP, CGI, Perl
- $39.95/yr.
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| Domain
Registration |
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Personal
Customer Care
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At
HostMagix.com™, we are striving to take customer service to a
higher level. From the minute you signup to our services you'll
feel completely at ease with our personal, friendly customer
care service. We understand your needs and that dealing with
support crews should be a pleasant experience -- not the
hair-raising, stressful nightmare that many people go through
with other providers. We are well known for having a fast,
friendly, and caring support team. We strive to make every
support experience as gratifying as possible. If you're not
satisfied, we'll do everything we can to resolve the situation.
Great customer care isn't just a dream -- it's a reality at
HostMagix.com™
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- 24 hours a day state of the art tech support ticketing
system
Absolutely the best ticketing system ever created. Open a
tech support ticket via an online, easy to use form... then
you are emailed your ticket number. Out techs view your
ticket and fix or answer the problem, and then notify you
when completed.
- Same day response guarantee
Is your current host taking days to return your tech support
requests? We guarantee to reply to each and every tech
support ticket on the same day... Guaranteed!
- Supervisor follow up on every single tech support
ticket
Every single tech support ticket is followed up by a
supervisor within 24 hours. If you open up a tech support
ticket - not only will you be guaranteed a same day
response, but within 24 hours, a supervisor will contact you
and ask you if everything was resolved to your satisfaction.
If your problem was not handled to your satisfaction, the
supervisor will take the problem from there and make sure
everything gets handled to your complete satisfaction. In
addition, each supervisor will provide you with the direct
contact information to the Network Operations Manager.
- Direct contact with the Network Operations Manager
If in the RARE case, you are not satisfied with the way a
supervisor has handled your tech support ticket, you will be
able to contact the Network Operations Manager.
- Online Manual Packed With Immediate Assistance
Our Online Manual is the best in the business and can
provide you with answers to 95% of all questions you may
have.
- Support is our number one priority
It's that simple, support is our number one priority.
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